What are the requirements for my dog to board at Citizen Canine?
Dogs must be non-aggressive, spayed/neut. if over 6months old. You must provide a negative fecal test and have updated vaccines for your dog, Rabies, Parvo/ Distemper and Bordatella (Kennel cough and Canine Influenza is recommended. Each dog must also successfully pass a personal interview and temperment test to determine if your dog will be a good fit for our social environment.
Do I need to bring proof of vaccinations?
You will need to bring in your shot records or have your vet fax us a copy to 773-935-5697. Includes Rabies, Parvo/distemper, Bordetella and Canine Influenza is highly recommended. We also strongly suggest that you have your dog on a flea and heartworm prevention program.
What are your tour times for a meet and greet/temperament test?
Do all dogs play together or do you separate by size, temper., etc.?
We separate smaller dogs and puppies in a gated area in the main playroom.
Are there any breed restrictions at CC?
No; we carefully evaluate each individual dog, and we’re confident in our experience, and our ability to recognize potentially problematic behaviors in a dog, no matter the breed. However, not all temperaments are best suited to Cage-free boarding. We offer boarding in our private suite for dogs who are less social, senior guests, or those who prefer one on one attention to suit their different needs.
How often do dogs go outside?
About one time every 1-2 hours during normal business hours and overnight their last out is aproximately 10pm. During spring and summer months we have kiddie swimming pools for the dogs to play and cool off in. During the winter months some of the larger breeds like to play in the snow.
Do I need to bring my dog’s own food?
Yes, you must bring your dog’s own food so we could keep she/he on the same diet so there are no stomach issues. We will take any special request you may have ( Baked chicken etc.).
What if my dog isn’t eating?
Allergies and Dietary Restrictions:
Please be sure to alert us and keep your pet’s account updated on our customer portal if your pet can’t have treats or has any food restrictions. We at CC strive to provide the most complete, and nurturing care to all of our guests. In an effort to do so, we keep items on hand to help enhance their stay. “If” your pet is not eating for more than 24 hours, we can add extras to their food with your approval to stimulate their appetite.” Our go to (in order): soak food in warm water, can food, pumpkin, homemade boiled chicken and rice, parmesan cheese. Your choices will stay on file and be effective indefinitely, or until you submit new options to CC. Your pet’s overall happiness and wellbeing is our main concern and there is no extra charge for this service.
Can you administer medication?
No problem. We can administer any medication at no extra charge. We have years of experience working with dogs requiring medication, and that have special dietary needs.
Do you have a temperature control system?
Yes, our facility is climate controlled. Heated and air conditioned.
Can I bring my dog’s toys, blanket, etc?
No, sometimes a dog may get possessive over his/her own belonging’s therefore we do not allow you to bring such items. We provide everything for your pets comfort, such as cots, beds, blankets, bowls, etc.
How can I pay for my services?
We accept cash, check and Visa/Mastercard for payment. There is a $35.00 fee for returned checks. We keep the number of guests low to maintain our ultimate attention. Because of this, cancellations received less than 24 hours will be charged a $35.00 fee.
